Have a question or need help? Check our FAQ first! Use the form below or email us directly at [email protected].
On the Homepage, click the '?' icon to view instructions. To view the welcome video again, click here!
You can get more coins in several ways! Visit the Coin Shop from the main page to claim your free daily login bonus, complete milestones by playing tickets, or watch ads. More options will be available soon!
The intended game flow includes scanning the ticket to view winnings and play again, but it is not required when playing.
Once you start scratching a ticket, your balance will be updated internally to reflect both the charge for the ticket cost and the addition of any applicable ticket winnings.
No. ScratchAll is a free-to-play game for entertainment purposes only. The "Coins" are a virtual currency and have no real-world cash value. They cannot be withdrawn or exchanged for real-world money or prizes. See full terms
Before contacting us, please log out and back in to resolve most issues.
We take game fairness seriously. If you believe a ticket had a bug, please use the contact form to submit a Bug Report. Include the name of the ticket, the date and approximate time you played, and what happened. We'll investigate!
No. ScratchAll is a free-to-play game for entertainment purposes only. The "Coins" are a virtual currency and have no real-world cash value. They cannot be withdrawn or exchanged for real-world money or prizes. See full terms
Thank you for helping us improve!
When submitting feedback or suggestions, please be as specific as possible and provide all relevant details, including error messages or codes, events leading up to the issue, attempted fixes, etc.
If you have a new ticket idea, tell us the theme and maybe some fun features or bonuses. If you have a website suggestion, explain what you'd like to see and why it would be helpful.
Thank you for helping us improve!
We love hearing your ideas! Fill out the contact form and select 'Suggestion / Feedback'.
When submitting suggestions, please be as specific as possible. If you have a new ticket idea, tell us the theme and maybe some fun features or bonuses. If you have a website suggestion, explain what you'd like to see and why it would be helpful.